Thought, word, action.

About me: Francesca Gammicchia, founder of Talento Umano.

francesca gammicchia

The more you do what you enjoy, the better you get at it; the better you get at it, the more people will seek you out for it; the more people seek you out, the more you will enjoy doing it.

I call it the virtuous cycle of talent, and every day I work to help people turn their talents into their profession so that, together, we can build a better country.

Do you think this is a utopia or overly ambitious? I view it more as a dream—something that, with passion and planning, can actually be achieved. After all, every great change in history began with a single small step and the vision of someone initially labeled as "crazy" or "too ambitious."

My mission is to fulfill this dream one human being at a time, one sole proprietorship at a time, one SME at a time.

This is why I evolved from a regular employee into a TransformAction Coach for ambitious, hard-core dreamers who want to grow, and why I built Talento Umano.

Talento Umano programs are designed for the business world, aiming to introduce best practices and behaviors in the workplace that make reaching corporate goals easier.

Learning how to speak in public, overcoming the fear of it, presenting proposals more effectively, and negotiating are, for instance, among the first talents you will acquire and master.

My values

Rispect
Focus
Integrity
Dedication
Sustainability
First and foremost, I respect every human being simply as they are, regardless of their ethical, political, social, sexual, or religious choices. Respect also means using the same polite language whether talking to the business owner or the cleaner, and listening to both without judgment, honoring their individuality and opinions. Respect means not trying to create clones of myself, but offering the right advice for YOU—not what I would do in your place.
You turn to me to reach a goal, and I can't beat around the bush, right? Getting you to your goal via the fastest route is a core value for me. That is why I use and teach 'frameworks and methods,' flood you with bullet points and mind maps, and stay close by your side—sometimes with a 'military-style' approach.
I do my job to the best of my ability and engage in continuous learning, but even I am not omniscient. I consider it proper to refer you to another professional whenever I feel my skills wouldn't be effective or efficient for you. I honor my commitments even if a larger client comes along. I don't engage in gossip, even if my best client tries to, because my ethical and professional standards don't depend on a signed contract or a bank transfer.
If you are willing to step up and follow my guidance, the least I can do is bring full dedication to the table. I spend a lot of time explaining methods and frameworks to you, staying right by your side until you've truly absorbed them and made them your own.

Personal sustainability: To perform any activity excellently, it must be enjoyable and sustainable for the person doing it. That is why all my courses and programs use a learning-by-doing approach, taking into account your preferred learning style and your stress levels. I am always open to adjusting days and times based on your needs, because what matters most to me is that when we are together, you are in the best possible state of focus and clarity.

Environmental sustainability: In my work as in my private life, I constantly seek out processes and solutions that minimize environmental impact (for example: replacing paper forms with Google Forms, using the back of printed pages for notes, swapping plastic bottles for a water flask, using citric acid instead of fabric softener, etc.).

Financial sustainability: I practice a respectful use of your resources (time, money, energy). Specifically:

  • I meet you halfway by offering flexible payment options, and I allow you to deduct the cost of the initial discovery session from your first purchase;

  • The initial discovery session is already an in-depth strategic consultation, because YOU are giving me your time and I refuse to waste it;

  • I break every transformation journey down into phases so that, at the end of each stage, we can review the timeline and the pacing of our sessions.

Francesca's FAQs

Read the answers to the questions I get asked most often.

What do your clients have in common with you?

My clients today are small business owners and freelancers looking for evolution so they can leave something tangible for their children and their community. Pro bono, I also help young people looking for work and older individuals seeking retraining. What we have in common is the desire to grow, a passion for well-done work, and the drive to push the limits of what is possible just a little bit further.

How do you combine talent and results without falling into the vicious cycle of "bs" / "fluff"?

I believe there is a big difference between dreams and utopias. Utopias stay far away and unattainable right where they are, while dreams can be achieved through taking responsibility, commitment, planning, determination, and—last but not least—a sense of enjoyment.

Let me explain better: many consultants tend to focus on tasks to be done, many motivators will tell you that you just have to believe in it, and others that you just need to do something you enjoy to succeed. I sit at the crossroads of these approaches, and I am here because I have lived through it myself. Talent alone is not enough, but neither is blind and hard training enough to be happy and fulfilled.

What challenges attract you?

Working with communication and leadership today has multiple applications; I particularly love:

  • the entrepreneur who wants to move from an owner-centric management to a structured management in order to leave a legacy to their children—both a legacy and a healthy company;
  • the entrepreneur who wants to free up time to focus more on themselves, but doesn't know how and is terrified of ruining everything;
  • clarifying, taking apart and rebuilding relational processes, and simplifying obstacles while staying focused on true motivations;
  • Find the silver lining even in the most difficult situations and find more than one solution to a problem.

And what about you? Are you looking for growth and improvement? Do you believe that the quality of the workplace and of relationships positions a company at a higher market level? Are you aware that communicating empathetically and assertively, public speaking, negotiating, and thinking strategically are fundamental qualities in today's world—both at home and at work—and are you looking for a way to acquire and practice them?

"I love taking relational processes apart and putting them back together, and making a person's talents visible so they can leverage them in their profession and, consequently, in their personal life as well.

I read that you also help young people. What do a small business owner with 20 years of experience behind them and a recent graduate have in common?

In the meantime, every time, I hope that behind this question there isn't an inner child that is too dormant. The answer is simple:

If you are a visionary leader who cannot make yourself understood by the market, your problem is not very different from that of a young person fighting to make their value understood and to achieve their dreams. In both cases, you will find an ally in me because I cannot stand seeing ideas and talents wasted, and therefore I love helping people achieve a goal that seems impossible today. I can provide you with the tools to:

  • make yourself understood, even by those who move slower than you;
  • become more assertive to negotiate better;

  • become more charismatic to build consensus and cohesion in your team.

What resilience means to me

Watch my TEDx Talk: The 4 Laws of Resilience

Why Trust Me?

"Francesca brings out the best in you, even the talents you didn't know you had."

"Competent, reliable, and fun! A German with Sicilian blood."

What lies behind these feedbacks?

  • Undoubtedly, I like things done well. Therefore, even though I am a soft skills professional—a field inherently prone to scattering—I carved out a specific market focus: I deal exclusively with the world of work and business, specifically focusing on transforming scenarios.

    So, for example, when I say I train you to negotiate better, I am not referring to family disputes destined for a courtroom, nor do I coach high-level negotiators on how to do better. Instead, I teach a method to those who have always negotiated without real know-how, training them to make this new habit their own and sustain it until they can walk on their own two feet.

  • I am creative, but before offering new services on the market, I follow a testing process. This guarantees that I don't waste time, money, and energy on something nobody needs, and ensures the client gets access to a tested, proven service.

  • Effective communication has fascinated me for as long as I can remember. Since 2013, I have specifically focused on effective communication in public and interpersonal relationships. Only after 5 years—starting in 2018—following a wealth of positive feedback, did I launch my own business. I created my own models and structured my activity as a freelancer, taking on the responsibility of opening a VAT number and everything that defining oneself as a professional entails.

  • I have direct, hands-on field experience and I speak to you about what I have touched with my own hands. Previously, I worked in family-owned businesses and for 6 years in a multinational corporation, so I know very well the internal dynamics and tensions that can develop in these environments. I understand both the manager's and the employee's perspective, and I put my knowledge and the results of those who came before you at your disposal, without recycling random material or inventing case studies set on Pluto.

  • My coaching sessions are neither improvised nor scattered; I follow a method consisting of brief strategic dialogue and many guided exercises.

  • I didn't just wake up and decide to be a teacher! I know how to run a classroom with specific attention to those present because I have studied how adults and children learn, and I am guided by 2 special mentors: a teacher with 50+ years of classroom experience and a psychologist.

  • I keep myself in continuous training: since 2013, I have been attending Toastmasters International, the public speaking and team leadership "gym" founded in 1924 in the United States!   

  • Within this non-profit association, I have held practically every leadership and support role (IT Support, Logistics Manager, Guest Reception Manager, Quality Manager, Treasurer, Club Vice President of Education, Vice President, Division Director); in addition to founding the Pisa club and being a founding member of the first exclusively online club in Italy.

  • My mission—turning talents into fruit—is not empty talk. In fact, I help people with severe workplace difficulties retrain on a pro-bono basis, and I also collaborate pro-bono with TEDxCoriano and TEDxSpoleto as a Speaker Coach and Coaching Program Coordinator. I have also served as a mentor and director for an incubator for entrepreneurs: the PerEvolvere in Rete incubator in Rimini, as well as a volunteer for the Resilienza Territoriale association, whose values are action, support, collaboration, and mentoring.

  • I collaborated for 2 years as an external HR consultant with Aronne Group, a company whose values are acceleration and trust. Indeed, I won't waste your time, and my goal is to make you autonomous.

  • "Saying no is peace, saying yes is war"—meaning I am transparent in telling you what I can and cannot do to help you reach your goals. This is both a matter of obvious professional integrity and because delivering a service I am not well-qualified for would lower both my profit margin and my effectiveness.

  • Values matter to me; I have said "no" and will say "no" to economically tempting proposals that are not ethically and humanly sustainable for me.

  • If I make a commitment to you, I will see it through to the end, even if a bigger client comes along. Similarly, if I tell you I will do something for you, I will do it—even if it means sacrificing a night of sleep.

  • I am a professional coach, and although not legally mandated, I pursue continuous education to stay ahead of the curve and anticipate my clients' needs.

More Fun Facts About Me

Classroom (data since the launch of Talento Umano; 2018):

  • 2,180 hours of designed courses
  • 150 people in the classroom
  • 100+ hours of training delivered in person
  • 500+ hours of training delivered online

Coaching (data since 2014):

  • 3,000+ hours
  • 400+ hours of Public Speaking and Team Leadership received
  • 50+ people assisted

Conferences (data since 2014):

  • 5 annual conferences organized on Effective Communication and Team Leadership (national and international)
  • 4 annual conferences supervised
  • 150 participants average conference size
  • 16 hours over 2 days average conference duration
  • 9 Italian and international volunteer work teams coordinated (volunteers = financial leverage does not exist)

gammicchia

Sponsored and Supported Projects

  • 2018, 2019, 2020, and 2021 editions of TEDxCoriano
  • 2021 edition of TEDxSpoleto
  • 2018-2019 and 2019-2020 editions of PerEvolvere inRete
  • Business Tasting 2018 and 2019 editions
  • Sponsor and founding member of the first Toastmasters club in Pisa
  • Founding member of the first online Toastmasters club in Italy: EloquenTIA
  • Ambassador of the Toastmasters Rimini Riviera Club

Other Numbers

  • 6 countries worldwide where I have studied (Italy, Germany, Great Britain, Hungary, Romania, China)
  • 28 years of gardening and balcony planting
  • 3,000+ photographs developed and printed in a darkroom
  • 5 multimedia installations exhibited
  • 500+ prints made from engravings
  • 100+ screen prints printed for third parties
  • 16 clients for a technology trade fair (interpreter for sales and negotiations in English and German)

Client Industry Sectors:

  • Healthcare; Health and Wellness; Funeral Services
  • Retail
  • Labor Consultants, Accountants, and Lawyers
  • IT; Networking
  • Construction; Restoration

Next Milestone

Help a dear sculptor friend launch an international artist residency in Izmir by the end of 2022

Education, Qualifications, and Achievements

  • Master's Degree in Professional Coaching, Durga (Turin)
  • Master's Degree in Business Coaching
  • Master's Degree in Strategic Coaching with Nardone & Partner
  • Master's Degree in Intercultural Economic Communication, Università Cattolica del Sacro Cuore
  • Master of Fine Arts (Laurea Specialistica) in Art and Public Space, Academy of Fine Arts Nuremberg (AdBK)
  • Distinguished Toastmasters Member
  • Speaker at TEDxCoriano in 2018
  • Speaker Coach at TEDxCoriano in 2018, 2019, 2020
  • Organizer of TEDxCoriano 2020
  • Stage Director of TEDxCoriano 2021
  • Speaker Coach and Presenter at TEDxSpoleto 2021
  • Director of the PerEvolvere inRete Business Incubator, 2018-2019 and 2019-2020

Unreached Milestones (Because they exist in life too)

  • Incomplete degree in Electronic Engineering
  • Autism Spectrum Disorder therapy center for children in Bucharest: started and closed after 1 year
  • Hungarian language course and Chinese language course started and not completed

Talento Umano di Francesca Gammicchia

Milano | Roma | Trapani | Bucarest | Tirana | Philadelphia

Sede legale in Via Enrico Sertoli, 5; Milano.
P.IVA10895400967

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